On the twentieth floor, Camryn led a monthly Culture Review meeting. The walls were filled with charts that tracked job satisfaction, mentorship participation, and anonymous reporting outcomes. Gone were the days of whispered complaints and retaliation. Employees submitted feedback freely, knowing it would be seen and addressed.
At orientation, Troy stood before ten new hires, including a nervous young man named Mitchell Raines, who came from a small coastal town and was the first in his family to work in a corporate environment.
“At Brightline,” Troy explained, “respect is not courtesy. It is policy. You are protected here. If anyone violates that protection, there are clear reporting channels that go directly to the president’s office if necessary. No one is above accountability. Not even the president.”
Mitchell raised his hand. “Is it true she reads the reports herself?”
Troy nodded. “Every single one. I have seen her stay past midnight to make sure no one goes unheard.”