“You are slower than the last receptionist,” he said while shoving a folder toward her. “I need these documents processed by noon. If you cannot handle basic tasks, then maybe front desk work is too complicated for you.”

Cassandra felt the sting of humiliation, but she refused to let the moment define her. She noticed the way employees stiffened when Trevor walked through the office. Fear was lodged in their posture like a bone that had healed incorrectly.

Not everyone behaved like Trevor. Dana Fielding, a senior administrator who had been with the company for decades, quietly taught Cassandra how to navigate the payroll program during lunch breaks. Troy Milner, the head of security, stayed late one evening to help her set up email access after she pretended to struggle with her login. Camryn Soto, a junior analyst, defended Cassandra when Trevor blamed her for misdirected mail that he himself had misplaced.

“You do not talk to people like that,” Camryn told him in front of others. “Everyone deserves basic respect.”

Trevor laughed and walked away, but Cassandra remembered that moment.