The Christmas lights outside our suburban Ohio home kept flickering unevenly when the hospital finally called my phone late that evening. Half of the strand had failed weeks earlier, yet exhaustion had quietly defeated my intention to repair anything decorative or joyful. Between double nursing shifts, endless paperwork, and my daughter’s growing mountain of school assignments, perfection had long ago surrendered to survival. Still, our small artificial tree glowed bravely near the window, its silver ornaments reflecting a holiday spirit I no longer possessed.

I was standing inside the medication room, counting controlled vials with hands heavy from fatigue, when my phone vibrated against the stainless steel counter beside me. An unfamiliar number flashed across the screen, which I almost ignored out of habit and irritation. Holiday shifts always attracted accidental calls, marketing scams, and strangers dialing incorrectly after celebratory drinking. Yet a strange tightness gathered inside my chest, an instinct I had learned never to dismiss.

I answered immediately, keeping my voice steady through professional reflex. “This is Elise speaking.”